Policies

FAQs
The answers to your questions
Print return policy
We use a third party professional lab to provide customers with high quality prints. If for any reason you feel there is an issue with your prints, Brian Lee Photography will provide reprints at no cost to you.
Refunds and Disputes
Customers who are unsatisfied with their prints can return them and receive a full refund including shipping costs.
Currency
Brian Lee Photography accepts payments in USD.
Secure credit card transactions.
Your transactions are kept secure using an up to date SSL certificate and a secure server.
Privacy Statement
We understand the importance of privacy and are committed to safeguarding the personal information of our customers. This Privacy Statement outlines how we collect, use, disclose, and protect your information when you use our website or engage with our services.

Information We Collect:

Personal Information: When you place an order or create an account with us, we may collect personal information such as your name, email address, shipping address, and payment details.

Transactional Information: We may collect information related to your transactions with us, including purchase history and communication records.

Website Usage Data: We gather data on how you interact with our website, including your IP address, browser type, and pages visited. This helps us improve our services and provide a better user experience.

How We Use Your Information:

Order Processing: We use your personal information to process and fulfill your orders, including shipping and payment processing.

Customer Support: Your information enables us to provide customer support and respond to your inquiries, feedback, or complaints.

Website Improvement: We analyze website usage data to improve our website design, content, and functionality, ensuring a seamless browsing experience for our customers.

Information Sharing and Disclosure:

Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business activities, or delivering services to you. These service providers are obligated to maintain the confidentiality and security of your information.

Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Security:

We prioritize the security of your personal information and employ industry-standard security measures to protect it from unauthorized access, alteration, disclosure, or destruction. This includes our website SSL certificate.


Changes to This Privacy Statement:

We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. We encourage you to review this statement periodically for any updates.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Statement or our handling of your personal information, please contact us.


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